Cancel for Any Reason

Holidays are great fun- all getting together and enjoying a road-trip, an experience like no other - whatever is on offer! With Presence Travel Insurance, underwritten by AXA, you can cancel if you need. 

It doesn't matter why you have to cancel your trip – you just can.

Cancellation Plan is an insurance product you can purchase when booking through our site. This coverage lets you cancel for any reason and receive refund.

The “Cancellation Plan" option must be subscribed and paid at the time of the booking. It comes into effect on the date it is taken out and ends at the start of the trip.





 Rental amount Prices

FROM 0 TO 1599€

€ 120.00

FROM 1600€

7,5% of the rental amount 

The amount of the cancellation plan is never refundable.

If you have to cancel* :

Reimbursement of cancellation costs invoiced by your travel organiser due to any reason WITHOUT CAUSE WITHOUT PROOF.

 An excess : 30% of the value of the loss with a minimum of €100 per person per person


Download insurance policy  : Policy n°AX2019208

Must be subscribed and paid at the time of the booking






Visit our website

  • Complete the field "number of your travel file" with the reference number in your registrationinvoice.
  • Complete the field "name of main traveller" with your surnames and first names.
  • Complete the accident declaration form which will enable you, in a few clicks, to receive an emailgiving your reference number and all the documents which must be supplied.
  • AXA Assistance reserves the right, if applicable, to request additional documentation in order toassess the reality of the loss and the value of the compensation payment. AXA Assistance alsoreserves the right to require the Insured to undergo a medical inspection; the costs of suchinspection would be payable by AXA Assistance. The request will be sent to the Insured byregistered letter with acknowledgement of receipt

Through this website you will be able to send us your documentation and monitor theprogress of your application in real time.

PRESENCE Assistance Tourisme55 bis rue Edouard Vaillant – 92300 LEVALLOIS PERRET  – Tél : +33 1 55 90 47 00 –



Information published on our website is necessarily partial and it is not binding. Insurances purchased by PRESENCE Assistance Tourisme through AXA Assistance. Conditions apply. 


PRESENCE Assistance Tourisme - a simplified joint stock company with capital of €554,482,422 - Siren 622 035 947 - registered with ORIAS (register of insurance intermediaries) under n° 07 001 924 (available at -  authorised to exercise its business activities by the Autorité de Contrôle Prudentiel (French Prudential Supervisory Authority), 4 place de Budapest 75436 PARIS